![]() You might notice this error when viewing your PTV on desktop. To fix that, just click on the Open in browser button to open the tour in your browser. This message means that if your tour contains videos, sound or pdfs, they will not display in the inbuilt browser of Panotour Viewer on desktop. You might notice this message when viewing your PTV on desktop: This browser does not support proprietary codecs (as mp3, mp4, pdf). ![]() Panotour does not count the files as "part of the built tour", so you have to add them to the PTV file yourself, which is quite easy.įollow the steps above to add your missing files. When you link local HTML files in your tour, that is all there is, a link. I have local HTML files linked in my tour, but they won't show up in PTV Remove special characters (spaces count too) from the name of your PTV file by modifying the name in Panotour Pro and re-building the tour. Troubleshooting Panotour Viewer When I launch the PTV, all I get is a blank page
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